Services

Kara Zertuche, PMHNP-BC

Accepting new patients for telehealth starting April 2026

Insurance accepted
Aetna
Cigna
Carelon Behavioral Health
Quest Behavioral Health
Additional plans coming soon

Self-pay available

Limited reduced-fee appointments may be available

Child & Adolescent Psychiatric Evaluation

Comprehensive evaluation for children and adolescents experiencing attention difficulties, emotional intensity, anxiety, mood changes, behavioral concerns, or autism when indicated

One 50-minute session; additional 30 minute session as needed

Adult Psychiatric Evaluation

Comprehensive, client-centered mental health evaluation for concerns such as ADHD, anxiety, mood changes, or autism when indicated

One 50-minute session; additional 30 minute session as needed

Medication Management

Collaborative, medication management focused on safety, effectiveness, and helping you feel more stable and supported

20-30 minute session

Psychotherapy

Provided as part of comprehensive psychiatric care and incorporated into visits as appropriate

30-50 minutes, as part of a combined visit

Services are provided via secure telehealth for individuals located in California at the time of their appointment


Unsure where to start?
You’re welcome to contact me to schedule a 15-minute telephone consultation or a comprehensive evaluation

What to Expect at Your First Appointment

Your first appointment is a comprehensive psychiatric evaluation — a conversation focused on getting to know you, understanding your history, and identifying your goals for care. Together we'll begin to develop a picture of what's going on and what next steps might look like.

Many evaluations can be completed in a single 50-minute visit, though sometimes a second 30-minute session is needed to complete the assessment and move toward diagnosis and treatment planning.

ADHD and autism evaluations are more comprehensive by nature and typically require 2-3 visits for autism and 2 visits for adults with ADHD, as these evaluations incorporate standardized psychometric testing. For children and adolescents being evaluated for ADHD, 2-3 visits are typically needed, as evaluation includes gathering data from parents and teachers. If multiple conditions are being evaluated at the same time — such as ADHD and autism, or ADHD and anxiety — additional visits may be needed.

Please note that ADHD evaluations are not always conclusive. Symptoms of anxiety, depression, or other mental health conditions can overlap significantly with ADHD symptoms, and in some cases these conditions need to be identified and treated before a definitive diagnosis can be made. When this occurs, treatment of an overlapping condition may need to come first, or further neuropsychological testing may be recommended and a referral will be provided.

For children and adolescents: Evaluations for younger patients are structured with age and developmental stage in mind. For children, I typically meet with parents or guardians first, then with the child and parents together — and depending on the complexity of the evaluation, this may take one to two visits, occasionally three. For adolescents, I like to meet with parents or guardians first, then with the adolescent individually if they are comfortable with that, and then again with the parents or guardians, with or without the adolescent present, to discuss treatment options and next steps.

Please note that for some children and adolescents, depending on their age, engagement, and cooperation, a complete evaluation may not be possible via telehealth. In these cases, in-person care or a more comprehensive neuropsychological assessment may be recommended, and an appropriate referral will be provided.

If you are currently taking psychiatric medications, we will review them and discuss how they're working for you. If you are seeking a refill — particularly of a controlled substance such as a stimulant medication for ADHD — please know that I conduct my own thorough evaluation, assessment, and diagnosis before prescribing. This applies even if you have a previous diagnosis and have been prescribed the medication by another provider. Medication decisions may extend beyond the first visit.

Medication is one tool among many in psychiatric care, and it is always your choice. While I may recommend medication as part of a treatment plan, that decision is always yours. If you are hesitant about medication or would like to explore other options first — such as therapy, lifestyle changes, or other approaches — I will support and guide you in that direction without pressure. Your comfort and autonomy in your care matter deeply to me.

Throughout this process, I work with you as a team. My approach is collaborative and client-centered — every recommendation is made together, with your needs, values, and preferences guiding the way. My role is to bring clinical expertise and evidence-based guidance while ensuring that you remain at the center of every decision about your care.

The first appointment is also a chance to ask questions and see whether working together feels like the right fit. There is no pressure to commit to anything before you're ready.

Insurance

In-network
I am currently in-network with Cigna and Aetna, additional insurance plans are being added — check back for updates or contact me to ask about your specific plan.

Out-of-network
If I am not in-network with your insurer, you may still be able to see me as an out-of-network provider. I can provide a superbill for you to submit to your insurance for potential reimbursement.

Out-of-network benefits vary by plan. I recommend calling the member services number on your insurance card before scheduling to ask about your out-of-network mental health coverage.

What to ask:
- Do I have out-of-network mental health benefits?
- What is my out-of-network deductible and has it been met?
- What percentage of the allowed amount will I be reimbursed after the deductible has been met?

Transparent Billing

Self-Pay

Self-pay is welcome for uninsured patients and for insured patients who prefer not to use their benefits. If you have insurance and wish to pay out of pocket, please check with your insurer first — some plans require in-network providers to bill insurance.

Initial psychiatric evaluation (50 min):
$300; if a second session is needed (30 min): $150

Medication management (20-30 min): $150

Combined medication management and therapy (50 min): $250

Reduced-Fee Availability

A limited number of reduced-fee appointments are available for patients experiencing financial hardship. Please contact me to ask about current availability.

Cancellation Policy

A 48-hour cancellation notice is required. Late cancellations and no-shows may be subject to a late fee. Full policy details are provided at intake.

Questions about fees or insurance?

I’m happy to help you figure out your options before you schedule.

Considering care?

If you’re considering care or have questions about my services, you’re welcome to request a free 15-minute telephone consultation.

This brief call allows us to discuss your needs and next steps. You can request a consultation through Spruce using secure messaging.

There is no obligation to begin care after a consultation. This call is a chance to ask questions and see whether working together feels like the right next step.